TelePacific Agent Insight: TeleCommunications Blog

We Should Call it SmarterVoice

SmartVoice has been upgraded! Yes, we didn’t think it could get much better either…but it did! TelePacific has expanded the list of certified PBX systems, upgraded some standard equipment with Cisco hardware and expanded the available configurations. Whew, that was a lot of work!

So…SmartVoice now supports four new PBX systems: Asterisk-derived systems meeting certain requirements, Mitel 3300MCD, Toshiba CIX series and Cisco Call Manager Express. This is in addition to the systems already supported, including Allworx and ShoreTel, and the list will keep growing.

In other news, the Cisco ISR will become standard for the SIP network. This is good news because it no longer requires a certified firewall with a SIP trunk. The Cisco router supports higher bandwidths and provides unscreened calling for SIP network continuity. Good news!

And we’re expanded the configurations available for SmartVoice. All products now start with four call paths and we’ve increased the upper ceiling on PRI and CAS. We’ve also increased the available bandwidth options for all configurations, ranging from 1.5M to 135M.

New pricing is included in the product guides, and there’s lots more information on the Telepartner site. Or check with your Telepartner manager for all the details.

Have a good day at work!

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      • Rebecca Rosen Rebecca Rosen

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