It’s hard to think of October without thinking of Halloween and the candy, costumes, scary music and fake spider webs that come with it. This is the time of the year when we’re delighted to be frightened, and even go out of our way to go to haunted houses and Halloween-themed events just to get [...]
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Posted: October 17th, 2010 by Rebecca
Categories: Business Strategy, Data Protection and Preparedness, TelePacific
Tags: antivirus, computer virus, cybersecurity, firewall, hacker, Halloween, Internet security, lady gaga, National Cybersecurity Awareness Month, spam, spyware, TelePacificz, trick-or-treat
Recently we posted a story about TelePacific making Inc. Magazine’s list of “100 Fastest-Growing Private Companies in America” for the fourth year in a row. Well, that was definitely a great honor and accomplishment. But we thought that we could put a cherry atop that delicious sundae. And what a cherry it is…TelePacific is proud [...]
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Posted: October 1st, 2010 by Rebecca
Categories: Business Strategy, TelePacific, Telecommunications Industry
Tags: data center, Ethernet over Copper, INC Magazine, Los Angeles, low latency, mobile service, network, O1 Communications, Sacramento, SAS 70, small and medium business, SMB, TelePacific Mobile, TelePacificz
When you think about it, being a receptionist is a really difficult job. A big part of the job is being nice and pleasant all day, to everyone—even people who are neither nice nor pleasant to you. You have to remember names, phone numbers, email addresses, websites, locations, the boss’ favorite lunch order…the list goes [...]
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Posted: May 19th, 2010 by Rebecca
Categories: Business Strategy, Customer Service and Communication, Data Protection and Preparedness, TelePacific, TelePacific Charges, Telecommunications Industry, Voice Service and News
Tags: Administrative Professionals Day, customer service, first impression, fraud prevention, gatekeeper, receptionist, telecommunications fraud, TelePacific charges, TelePacificz
Ladies and gentlemen, today we’re going to talk about pornography. Yup, I know we just quadrupled the number of hits this blog gets by including that word. So let’s go ahead and exponentially increase the number of blog visitors again—“pornography.”
I know it’s just a ploy, but apparently a very successful one. How else can we [...]
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Posted: May 5th, 2010 by Rebecca
Categories: Business Strategy, Data Protection and Preparedness, Data Service and News, TelePacific
Tags: antivirus, filter, firewall, Google, internet, managed security, OneSecure, porn, pornography, SEC, Securities and Exchange Commission, spam, TelePacificz, virus, web content filter
Certain words have strong meaning around specific times of the year. Say “chocolate” in February and many people immediately think, “Crap! I forgot to buy my sweetheart a Valentine’s Day present.” Say “blizzard” in the summer and people will assume you’re getting a tasty ice cream treat at Dairy Queen. Say “audit” in April during [...]
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Posted: April 15th, 2010 by Rebecca
Categories: Business Strategy, Growth and Scalability, Productivity and Expenditure, TelePacific
Tags: attorney, Audit, bandwidth, blizzard, chocolate, communications audit, CPA, extradition, free, IRS, tax, telecommunications audit, TelePacificz, VoIP
St. Patrick’s Day—any holiday that promotes drinking beer immediately gets my attention. Any holiday that takes that a step further and tailors the color of the beer to match the color of the festivities gets my full support, devotion and admiration.
The Green Beer Principle (as I’ve decided to coin it as of…four seconds ago) applies [...]
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Posted: March 10th, 2010 by Rebecca
Categories: Business Strategy, Data Service and News, Productivity and Expenditure, TelePacific, Voice Service and News
Tags: Classes of Service, customer satisfaction, customer service, customization, customized products, customized services, green beer, product options, St. Patrick’s Day, TelePacificz, value-added