Remember as a kid, when you wielded your round-edge scissors and meticulously cut out the box tops from your favorite cereal, collecting a certain number to mail in for that really cool plastic toy? The most excruciating part, other than trying to cut cardboard boxes with dull scissors, was waiting the six to eight weeks [...]
Category: Customer Service and Communication
Appreciate Those Who Deliver | by Cliff Claycomb of MoveFreight, Inc.
I’m a firm believer in telling people when they’ve done something right. So many times, we only hear the bad—the complaints, the criticisms, the “shoulda-woulda-coulda.” It’s amazing to see (or hear) the reactions when you tell someone you appreciate what they’ve done.
I am a happy TelePacific customer and I appreciate what they do for me [...]
Don’t Mess with the Gatekeeper (aka Fraud Deflector)
When you think about it, being a receptionist is a really difficult job. A big part of the job is being nice and pleasant all day, to everyone—even people who are neither nice nor pleasant to you. You have to remember names, phone numbers, email addresses, websites, locations, the boss’ favorite lunch order…the list goes [...]
Expert Accuracy
Experts sure know a lot, don’t they? There are experts on how to use your household appliances (less soap is the advice now), how to set up your wireless network (be sure it’s password-protected) and how to manage your personal and business resources (have a plan but be flexible). There are experts on getting your [...]
People Say the Nicest Things
We’ve always said that our people are what make TelePacific the great company it is. Seriously, without TelePacific employees, we would only have an empty building filled with empty desks…and that’s just lonely and sad. But TelePacific employees bring more than just their physical presence. They’re the face of the company. They’re the ones who [...]
We Don’t Like to Brag, But | TelePacific Reviews
“If you done it, it ain’t bragging,” said Walt Whitman, American poet and essayist. I’d like to take some liberties with that quote and amend it to read, “If other people are saying it about you, it ain’t bragging.”
I mean, sure, I could tell you about all the great services, products and technologies TelePacific offers [...]
Fool Me Once, Shame on You…
April 1st is traditionally the day that, for some odd reason, we set aside all common, social decency and congenial cohabitation conventions, and instead celebrate pranksters, jokesters, jesters, buffoons and tricksters—okay, so I’m still a little sour about falling for all those pranks last year. Nevertheless, one must be on the lookout this time of [...]
Insider, Schminsider…Wait, I Can Be A TelePacific Insider Too?
There are differing perspectives on being an “insider.” Insider trading –bad. Insider connection to get you a job—good. Insider’s guide to [insert your favorite here—wine tasting, travel to Europe, the Muppet Show]. Regardless of the usage, most of the time it’s good to be an insider. You get access to people, information or connections others [...]
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