Category: Productivity and Expenditure
Spring cleaning for the office is more than just a great occasion to rearrange the highlighters and label the file drawers. It’s also the perfect time to upgrade the office’s phone system for long-term savings. A business can accumulate a lot of high bills over the year, but the expensive monthly phone bill doesn’t have [...]
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Posted: April 1st, 2013 by Rebecca Rosen
Categories: Business Strategy, Customer Service and Communication, Data Service and News, Growth and Scalability, Productivity and Expenditure, Telecommunications Industry, TelePacific, Voice Service and News
Tags: communications, hosted PBX, pbx, SMB, telecommunications, TelePacificz, voice, VoIP
Sixty percent of people prefer to buy new products from a familiar brand rather than switch to a new brand, according to a new study from Neilsen. The study notes that consumers prefer the familiarity of past experiences over the excitement of trying new things, and also suggests that economic factors can prevent people from [...]
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Posted: March 11th, 2013 by Rebecca Rosen
Categories: Business Strategy, Productivity and Expenditure, TelePacific
Consultants are their own breed. Who else bills at half, quarter or even tenth of an hour increments, manages scores of clients, works long hours and is expected to account for every minute worked and every penny spent and link it back to a client account? It’s a tough world. No wonder lawyers, accountants, business [...]
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Posted: July 20th, 2010 by Rebecca
Categories: Productivity and Expenditure, TelePacific
Tags: billable hours, billing software, conference central, consultant, multiple offices, onecentral, SmartVoice, TelePacificz, time management, utilization
Memorial Day marks the beginning of summer. You probably have some summer plans—the beach, camping, the State Fair or avoiding the heat by going to Alaska. Either way, you, and likely many others in your company, will be taking some time out of the office to go enjoy the summer months. Be ready for summer, [...]
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Posted: June 1st, 2010 by Rebecca
Categories: Data Protection and Preparedness, Data Service and News, Productivity and Expenditure, Telecommunications Industry, TelePacific, Voice Service and News
Tags: 1Net IP VPN, Alaska, beach, camping, Fiji, Find Me Follow Me voicemail, line hunting, Memorial Day, OneSecure, polar bears, RemoteStor, summer break, summer vacation, TelePacificz
Experts sure know a lot, don’t they? There are experts on how to use your household appliances (less soap is the advice now), how to set up your wireless network (be sure it’s password-protected) and how to manage your personal and business resources (have a plan but be flexible). There are experts on getting your [...]
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Posted: May 12th, 2010 by Rebecca
Categories: Customer Service and Communication, Productivity and Expenditure, TelePacific
Tags: customer service, customize service, experts, fraud, invoice accuracy, onecentral, TelePacific charges, TelePacificz
Certain words have strong meaning around specific times of the year. Say “chocolate” in February and many people immediately think, “Crap! I forgot to buy my sweetheart a Valentine’s Day present.” Say “blizzard” in the summer and people will assume you’re getting a tasty ice cream treat at Dairy Queen. Say “audit” in April during [...]
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Posted: April 15th, 2010 by Rebecca
Categories: Business Strategy, Growth and Scalability, Productivity and Expenditure, TelePacific
Tags: attorney, Audit, bandwidth, blizzard, chocolate, communications audit, CPA, extradition, free, IRS, tax, telecommunications audit, TelePacificz, VoIP
“If you done it, it ain’t bragging,” said Walt Whitman, American poet and essayist. I’d like to take some liberties with that quote and amend it to read, “If other people are saying it about you, it ain’t bragging.” I mean, sure, I could tell you about all the great services, products and technologies TelePacific [...]
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Posted: April 8th, 2010 by Rebecca
Categories: Customer Service and Communication, Growth and Scalability, Productivity and Expenditure, TelePacific
Tags: BJ’s Restaurant, bragging, Domaine Chandon Winery, First US Community Credit Union, multiple locations, one invoice, references, TelePacific Reviews, TelePacificz, testimonial, Walt Whitman
St. Patrick’s Day—any holiday that promotes drinking beer immediately gets my attention. Any holiday that takes that a step further and tailors the color of the beer to match the color of the festivities gets my full support, devotion and admiration. The Green Beer Principle (as I’ve decided to coin it as of…four seconds ago) [...]
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Posted: March 10th, 2010 by Rebecca
Categories: Business Strategy, Data Service and News, Productivity and Expenditure, TelePacific, Voice Service and News
Tags: Classes of Service, customer satisfaction, customer service, customization, customized products, customized services, green beer, product options, St. Patrick’s Day, TelePacificz, value-added