Recently we posted a story about TelePacific making Inc. Magazine’s list of “100 Fastest-Growing Private Companies in America” for the fourth year in a row. Well, that was definitely a great honor and accomplishment. But we thought that we could put a cherry atop that delicious sundae. And what a cherry it is…TelePacific is proud [...]
Category: Telecommunications Industry
The Keys to Business Continuity
In a demonstration of what is probably one of the most drastic business continuity plans, the powers that be (also known as Domain Name System Security Extensions) handed the keys to the Internet to seven individuals across the globe last July. That’s right: specially-selected individuals in United States, Britain, Burkina Faso, Trinidad and Tobago, Canada, [...]
Four Years and Growing
People say that the third time’s the charm, but I find the fourth time it’s even sweeter. Sure, a cone with three scoops of ice cream is great. But add a fourth scoop and it’s 33% greater! Win the mega-super-duper-jackpot lottery four times in a row and you’ll probably be investigated for fraud, but at [...]
It’s Still Beeping so it Must be Alive
Fax is dead. Or it should be. However, the fax is the cockroach of telecommunications…it survives everything, including innovation and technological game-changers like the Internet. It doesn’t matter that email, videoconferencing, social media, text messages and chat roulette are changing the way people communicate, the fax seems to continue to hang on.
And it’s not as [...]
Summer Time and the Living is Easy
Memorial Day marks the beginning of summer. You probably have some summer plans—the beach, camping, the State Fair or avoiding the heat by going to Alaska. Either way, you, and likely many others in your company, will be taking some time out of the office to go enjoy the summer months.
Be ready for summer, and [...]
Don’t Mess with the Gatekeeper (aka Fraud Deflector)
When you think about it, being a receptionist is a really difficult job. A big part of the job is being nice and pleasant all day, to everyone—even people who are neither nice nor pleasant to you. You have to remember names, phone numbers, email addresses, websites, locations, the boss’ favorite lunch order…the list goes [...]
Phone Fraud on Your Dime
Most of us know not to give our credit card number, social security number and mother’s maiden name to strangers over the phone. Some of us are even concerned with leaving our homes or being photographed for fear of identity theft—okay, maybe that’s just me (although I have to say, after starting this blog I [...]
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