I was flipping through the channels on my television the other night, looking for something interesting to watch. It struck me that I typically stick to watching the same small number of channels, even though I have about 500 channels to choose from. With the limited amount of time that I have, I can only [...]
Tag: customer service
Customer Service, Winners and Tradeshows…September is a Busy Month!
It’s already September…crazy! Where has the year gone? We know we’ve been busy, as have you, so maybe that’s why time is passing so quickly. We won’t think about the fact it could be because we’re getting older…no, it’s because we’ve been busy.
One of the things we’ve been busy working on is a new tool [...]
Appreciate Those Who Deliver | by Cliff Claycomb of MoveFreight, Inc.
I’m a firm believer in telling people when they’ve done something right. So many times, we only hear the bad—the complaints, the criticisms, the “shoulda-woulda-coulda.” It’s amazing to see (or hear) the reactions when you tell someone you appreciate what they’ve done.
I am a happy TelePacific customer and I appreciate what they do for me [...]
Don’t Mess with the Gatekeeper (aka Fraud Deflector)
When you think about it, being a receptionist is a really difficult job. A big part of the job is being nice and pleasant all day, to everyone—even people who are neither nice nor pleasant to you. You have to remember names, phone numbers, email addresses, websites, locations, the boss’ favorite lunch order…the list goes [...]
Expert Accuracy
Experts sure know a lot, don’t they? There are experts on how to use your household appliances (less soap is the advice now), how to set up your wireless network (be sure it’s password-protected) and how to manage your personal and business resources (have a plan but be flexible). There are experts on getting your [...]
People Say the Nicest Things
We’ve always said that our people are what make TelePacific the great company it is. Seriously, without TelePacific employees, we would only have an empty building filled with empty desks…and that’s just lonely and sad. But TelePacific employees bring more than just their physical presence. They’re the face of the company. They’re the ones who [...]
Insider, Schminsider…Wait, I Can Be A TelePacific Insider Too?
There are differing perspectives on being an “insider.” Insider trading –bad. Insider connection to get you a job—good. Insider’s guide to [insert your favorite here—wine tasting, travel to Europe, the Muppet Show]. Regardless of the usage, most of the time it’s good to be an insider. You get access to people, information or connections others [...]
Happy New Year!
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