In Race Against the Machine: How the Digital Revolution is Accelerating Innovation, Driving Productivity, and Irreversibly Transforming Employment and the Economy, authors Erik Brynjolfsson and Andrew McAfee assert that Murphy’s Law and the application of computer technology to core economic activities are changing operational models of business so dramatically that we are undergoing a disruptive [...]
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Posted: November 29th, 2011 by Pamela Reinero
Categories: TelePacific
Tags: economy, mobile, smartphones, telecom audit, TelePacific Communications, TelePacificz, wireless broadband
A recent Ewing Marion Kauffman Foundation survey shows that only 50 percent of the nation’s top economic bloggers anticipate employment growth, a decrease of 20 percent from the second quarter of this year. Lakshman Achuthan, managing director of the Economic Cycle Research Institute, believes the U.S. economy is about to enter another recession. “It’s either [...]
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Posted: November 17th, 2011 by E. Ted Garlock
Categories: Agent
Tags: Agent, broadband, TelePacific Communications, Telepartner, Texas, U.S. economy, wireless
I thought California and Nevada were supposed to be free from extreme weather…except for the scorching heat, of course. And earthquakes, I guess. Aside from the presumably great weather, why else would anyone want to live here? Well, there are the California beaches and mountains, the excitement of Las Vegas and the peacefulness and beauty [...]
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Posted: January 7th, 2011 by Rebecca
Categories: TelePacific
Tags: Business Continuity, Colocation, data center, extreme weather, RemotStor, SAS 70, TelePacific Communications
Remember all those back-to-school childhood moments? Mom forcing you to try on yet another pair of jeans at the local department store; wrapping all your books in those clear, sticky plastic book covers; organizing your backpack (which was never again organized until the beginning of the next school year); and choosing the ideal locker/bike rack/lunch [...]
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Posted: September 6th, 2010 by Rebecca
Categories: TelePacific
Tags: account information, authorized users, back to school, effectiveness, efficiency, Labor Day, outsourced services, service audit, TelePacific Communications, vendors
People say that the third time’s the charm, but I find the fourth time it’s even sweeter. Sure, a cone with three scoops of ice cream is great. But add a fourth scoop and it’s 33% greater! Win the mega-super-duper-jackpot lottery four times in a row and you’ll probably be investigated for fraud, but at [...]
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Posted: August 30th, 2010 by Rebecca
Categories: TelePacific, Telecommunications Industry
Tags: 100 Fastest-Growing Private Companies in America list, California, ice cream, Inc. 500, Nevada, telecommunications company, TelePacific Communications
Fax is dead. Or it should be. However, the fax is the cockroach of telecommunications…it survives everything, including innovation and technological game-changers like the Internet. It doesn’t matter that email, videoconferencing, social media, text messages and chat roulette are changing the way people communicate, the fax seems to continue to hang on.
And it’s not as [...]
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Posted: June 15th, 2010 by Rebecca
Categories: TelePacific, Telecommunications Industry
Tags: bellbottoms, cockroaches, fax, Fax Central, Fax to email, telecommunications, TelePacific Communications
There are differing perspectives on being an “insider.” Insider trading –bad. Insider connection to get you a job—good. Insider’s guide to [insert your favorite here—wine tasting, travel to Europe, the Muppet Show]. Regardless of the usage, most of the time it’s good to be an insider. You get access to people, information or connections others [...]
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Posted: March 30th, 2010 by Rebecca
Categories: Customer Service and Communication, TelePacific
Tags: 1net, conference central, customer care, customer issues, customer service, customer support, escalation, Fax to email, insider, managed security, Muppet Show, onecentral, OneSecure, RemoteStor, technical support, telecommunications, TelePacific Communications, user guides
TelePacific has recently upgraded 1Net, its MPLS IP VPN, with some great value-added features.
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Posted: October 13th, 2009 by Rebecca
Categories: TelePacific
Tags: MPLS, Private IP MPLS, SmartVoice, TelePacific Blog, TelePacific Communications, TelePacificz
Our call center representatives work with the products, know them inside and out and personally know the experts. You can’t do that from across the pond.
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Posted: October 6th, 2009 by Rebecca
Categories: TelePacific
Tags: Call Center, TelePacific Blog, TelePacific Communications, TelePacific customer satisfaction, TelePacific customer service, TelePacificz, U.S. TelePacific Corp
Bottom line is, you don’t have to miss a potentially important customer call—because aren’t all customer calls important? And in the process, you achieve enhanced customer satisfaction, increase employee effectiveness and end up with a more productive, profitable workforce. Now, isn’t that what you’re hunting for?
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Posted: September 30th, 2009 by Rebecca
Categories: TelePacific
Tags: hunt groups, SmartVoice, TelePacific Blog, TelePacific Communications, TelePacific customer satisfaction, TelePacific products, TelePacificz, U.S. TelePacific Corp